Moving your contact Center to the cloud has several benefits: high availability, scalability and coverage around the globe. It also helps your business lower costs, increase workforce productivity and ensure agility as your business evolves. The right cloud-based call Center software delivers the flexibility and security. your company demands and lets you easily integrate new competitive technologies to confidently offer the best customer service every day.
Our Field Service Engineering team will handle every detail of your installation ― ensuring a smooth and successful system deployment. These highly trained individuals are focused on the physical and functional implementation of your customer interaction solutions.
R-MAD provides 24*7 support to its clients since 2004. Services includes Re-engineering, Refining, Repairing, System performance check-ups, Testing, Repairs and similar activities and Preventive Testing.
R-MAD also has a very robust team of developers for application development in the arena of Customer Experience.